| Customer Inquiry |
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| This is the Customer Inquiry part of the NNEC DAS system. It allows
simple account lookup and usage information. TWACS devices can be pinged and
read from these pages. |
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| Account Lookup |
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| Account information can be looked up by customer name,
account number, meter number, module number(TWACS) or map location. |
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| Select Account |
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| If an account has more than one sub-account, you can
select the sub-account you wish to retrieve. |
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| Account Summary |
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| A summary of account information is displayed. |
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| Meter Readings |
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| A summary of daily meter readings are displayed. |
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| Past Usage with Weather Data |
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| A summary of daily meter readings, with calculated usage and weather data are displayed. |
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| Monthly Usage |
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| Daily usage by month. |
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| Daily Usage with weather data |
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| This shows the customers daily usage, with the hi and
low temps for that day. |
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| Hourly Usage Data |
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| This shows the customers hourly usage. |
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| Hourly Usage Data |
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| This graphically shows the customers hourly usage for a day. |
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| View Past Bill Summary |
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| This allows the user to view an actual copy of the customers bill. |
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| View Past Bill |
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| This is a copy of the bill the customer received.. |
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| Blinks |
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| This is a blink report for an account.. |
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| Pings can be submitted right from the inquiry screen. |
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| The ping Results. |
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| If the ping is successful, the light bulb icon will be
yellow, indicating power to the meter. If this device is a meter, an on
request read can be submitted by clicking on the light bulb icon. |
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| Within about 20 seconds, the reading is returned. |
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| Read a meter |
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| This is how we read a meter from our Intranet (Web Browser). |
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| The reading results. |
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